The conference on day 1 started with a welcome and keynote speech. The topic of this speech was "People at the Heart of Innovation". It was given byt Guy R. Cloutier, the author of "The Power of the Future". He spoke about:
Awakening — discovering fears that impede professionals in realising their objectives; Awareness — promoting creativity and innovation to improve individual and collective performance; and Realisation — learning how to promote innovation by creating a new type of network, the family of enterprises.
The day then split in to 3 different "tracks" -- search and discovery, special collections and transparent managment.
I attended transparency in libraries and using google analytics.
